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Guidance summary

Give necessary help within safeguarding procedures

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School transport staff may need appropriate physical contact for first aid, safety or suitable seat-belt assistance. Keep contact necessary and proportionate, explain the help and follow your training, role and safeguarding procedure. The question asks about immediate first aid; it does not say that medical emergencies are the only permissible contact. Southampton’s operator guidance illustrates these duties, not a universal national no-contact rule.

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